JAS ISO Certified

HARDLINE GROUP are proud to be ISO Certified, which is recognised around the world as the highest and most credible type a certification or inspection body that can be obtained. Undertaking our certification has already had many benefits including: improved process efficiency, reduction of waste and increased customer satisfaction.

HARDLINE GROUP holds the following certifications;

ISO 9001:2015 Quality Management System;

ISO 14001:2015 Environmental Management System;  

OHSAS 18001:2007 Occupational Health and Safety Management System;

AS/NZS 4801:2001 Safety Management System.

Our biannual third party inspections will ensure that we are continually operating at the highest of standards which not only befits our company but also our workers and clients. 

Click here for our  ISO Certification Certificates.

Below are our Health and Safety, Quality and Environmental policies. 

Logos Combined.png
Health and Safety Policy

We are committed to providing safe and healthy working conditions for the prevention of work-related

injury and ill health for our workers and for contractors and visitors to the workplace.


The system has been based upon the requirements of AS/NZS 4801:2001 and ISO 45001:2018

includes our processes and commitments to;

1.             Fulfil legal requirements and other requirements;

2.             Eliminate hazards and reduce risks;

3.             Continually improve the system; and

4.             Consult and encourage the participation of all workers, and, where they exist,
                workers representatives.


We understand the creation and maintenance of a safe and healthy working environment

is a major part of our overall responsibilities, and that all workers with management or

supervisory responsibilities are personally accountable for the health and safety of workers,

contractors and visitors in their specific work areas.


In conjunction with this policy, risk assessments and safe work procedures have been

prepared in consultation with relevant workers and issued.


We expect all workers, at levels within the organisation, contractors and visitors to our workplaces

to follow safe work practices as prescribed under the legislation and in our policies and procedures,

and that they make every effort to eliminate work related injuries and illness to themselves and others.


Objectives and targets are established on an annual basis, based upon the context of the organisation,

needs and expectations of interested parties and risks and opportunities.

We will provide adequate resources to manage and maintain the system, fulfil measurable objectives

and targets, together with regular training on work health and safety and provide and promote rehabilitation.


Work Health and Safety is important and we all have an obligation to ensure that we have a safe and healthy

working environment and we encourage you to actively participate so that we may achieve this goal.

This policy shall be reviewed on an annual basis.

Quality Policy

We are dedicated to the quality policy that will ensure that our products and services fully meet the

requirements of our customers at all times. The goal of the company is to achieve a high level of

customer satisfaction at all times. Commitment to the implementation of supporting managerial

and business operational systems is essential to realising that goal.

We believe in the concept of client and supplier working together in pursuing this policy and in

continually striving for improvements in quality.


The quality policy is based on 3 fundamental principles:

1. Ensuring that we fully identify and conform to the needs of our customers.

2. Looking at our internal processes, identifying the potential for errors and taking the

necessary action to eliminate them.

3. Everyone understanding how to do their job and doing it right first time.


To ensure that the policy is successfully implemented, workers will be responsible for

identifying customer requirements, and ensuring that the correct procedures are followed to

meet those requirements. Objectives needed to ensure that the requirements of this policy are

met and that continual improvement is maintained in line with the spirit of the policy, will be set,

determined and monitored at Management Review. The quality policy principles and objectives

will be communicated and available to workers at all times. Training will be an integral part of the

strategy to achieve the objectives. Within this Policy we are committed to operating our company

under the disciplines and control of a Quality Management System conforming to IS0 9001:2015

and is planned and developed jointly with our other management functions. We are all committed

to operating continuously to this standard and we will maintain the necessary quality approvals

consistent with our customer requirements. We will constantly review and improve on our services

to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our

customers. We shall ensure that all our personnel understand and fully implement our policies and

objectives and are able to perform their duties effectively through an ongoing training and development


This policy shall be reviewed on an annual basis.

Environmental Policy

We are committed to a policy of providing high quality products and services in a manner which will

protect the environment, this will include:

  • Sustainable resource use;

  • Climate change mitigation and adaptation; and

  • Protection of biodiversity and ecosystems.


We will work closely with our clients, contractors, the community, industry and external

agencies to establish the controls by which we can make a positive contribution towards

innovative and cost-effective and sustainable environmental outcomes.

Responsible management of environmental issues is an essential part of achieving our

business objectives.

Accordingly, we are committed to conducting our activities in ways which will:

  • Improve our awareness and management of environmental risks;

  • Prevent pollution;

  • Fulfil compliance obligations.

  • Promote waste minimisation.

  • Continually improve the system to enhance environmental performance.

We, through our management and workers, will ensure our operations comply with this policy

by developing, implementing and maintaining a system based on ISO 14001:2015.

The Environmental Management System will:

  • Set a clear policy direction for environmental issues and objectives.

  • Contain measurable objectives and targets;

  • Establish systems for auditing monitoring and reporting performance.

  • Identify and promptly resolve any non-conformances and document any necessary procedural


This policy shall be reviewed on an annual basis.

The simple solution? See for yourself... Delivery of the highest quality is not undertaken only by chance. 
"Strive not to be a success, but rather to be of value." - Albert Einstein.

To play, press and hold the enter key. To stop, release the enter key.

Hardline Group, Hardline Concrete,